ServiceNow Application Development
Course Content
ServiceNow Development
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ServiceNow – Client Server Architecture
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ServiceNow – Development Best Practices
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Configuration Vs. Customization
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When to confugure Vs. When should we customize
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Client Side – Development activities
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Serverside – Development activities
Configurations
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UI Policy
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Data Policy
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UI Actions
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Business Rule
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Notifications
Customizations
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When to customize
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Benefits and Drawbacks of customization
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Client Script
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ServiceSide Script
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Glide APIs
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Fix Script
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Background Script
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ACL
Client Scripts
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Web Services
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Introduction the Client Scripts
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Purpose of Client Scripts and Where These are Run
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Types of Client Scripts
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Client Script – OnLoad
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Client Script – OnChange
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Client Script – OnCellEdit
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Create New Client Script
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More Client Script Examples (Usecases)
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Catalog Client Script
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Difference Between Client Scripts and Catalog Client Scripts
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Reference Fields
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GlideAjax
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g_scratchpad
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UI Scripts
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Client-side Glide API
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GlideForm (g_form)
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GlideUser (g_user)
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GlideRecord
Serverside Scripting
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GlideRecord
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What is Server side script
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Glide API related to Serverside Scripting
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Where do we use Server Side Script
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How to use Service side Script
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Data Policy
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Script Include
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Scheduled Job
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Fix Script
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Access Control (ACL)
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Transform Script
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Workflow Scripting
Ul Actions
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Introduction to U! Actions
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Importance of Ul Action
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Working with Existing UI Actions
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Create new UI Action
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Creating UI Actions into Different Places
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Working with Client Side Ui Actions
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Importance of gsftsubmit in Ul Action
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Working with more Examples
Business Rules
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Introduction to Business Rules
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Importance of Business Rules
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Working with Display and Query Business Rule
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Working with Async and Sync business rule
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Business Rule Actions
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Debugging Best Practices
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Client Side Debugging
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Debugging field visibility
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Server Side Debugging
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Script Debugger
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Script Debugger Interface
Web Service & Integration
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Authentication Types
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Rest API
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Rest API and SOAP API functions
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SOAP API
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Consumption of Rest & SOAP API
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Inbound Email Actions
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Data Sources with different types
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Integration Hub
Flow Designer
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Overview
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Components
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Build and test flows
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Flow execution
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Components and building an action
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Activity Designer
Web Service & Integration
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Authentication Types
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Rest API
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Rest API and SOAP API functions
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SOAP API
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Consumption of Rest & SOAP API
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Inbound Email Actions
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